Royal Cornwall Hospitals NHS Trust
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Royal Cornwall Hospitals NHS Trust
Type of Trust
NHS hospital trust
Trust Details
Last annual budget
Chief Executive Lezli Boswell
Website []
Care Quality Commission reports CQC

Royal Cornwall Hospitals NHS Trust runs West Cornwall Hospital, St Michael's Hospital, Royal Cornwall Hospital, and St Austell Hospital - Penrice Birthing Unit, in Cornwall, England.

In June 2013 Martin Watts resigned from his post as Chair of the Trust after external investigations into two separate complaints were upheld.[1]

In October 2013 one of the Trust's Governors complained that the health and social care system in the County was dysfunctional[2] because some elements of health care were no longer part of the NHS, but provided by what were "essentially private contractors". Community health services in the County are now provided by Peninsula Community Health

The Trust's plans to switch up to 450 jobs in catering, housekeeping, cleaning, portering, waste and switchboard functions to private companies were attacked by local Labour Party candidates in December 2013.[3]


Four-hour target in the emergency department quarterly figures from NHS England Data from

The trust was one of 26 responsible for half of the national growth in patients waiting more than four hours in accident and emergency over the 2014/5 winter.[4]

The trust established a cleaning contract with Mitie in 2014 worth £90m over seven years. Sick pay cost £1.2m in its first eight months compared with £280,000 for the NHS in the previous financial year. UNISON blamed the rise on staff stress which it claimed had been caused by mistakes on pay. [5]

In October 2015 Bill Shields, the interim chief executive announced his resignation. The human resources director, company secretary, the interim chief operating officer and the interim director of financial recovery are also leaving. The Care Quality Commission inspected the hospital in June 2015 and rated safety in medical care and the accident and emergency department as "inadequate".[6]

In the last quarter of 2015 it had one of the worst performances of any hospital in England against the four hour waiting target.[7]

In March 2016 the Trust was rated as having a poor reporting culture in the Learning from Mistakes League.[8] In October 2017 the Care Quality Commission reported that patients were waiting too long for treatment and suffering harm as a result. There were long delays in cardiology and ophthalmology and unacceptable levels of operations canceled. There were shortages of midwives, and midwives were insufficiently equipped and trained They recommended that the Trust be placed in special measures.[9]

Performance against the 4 hour target improved from 56.6% in February 2018 to 94.1 in April. 60 care home beds were purchased through the Better Care Fund with Cornwall Council, the number of homecare providers was increased from 20 to 40 and homecare workers were paid the national living wage.[10]

See also


  1. ^ "Former hospital boss rules out legal action". This is Cornwall. 29 October 2013. Retrieved 2013.
  2. ^ "Cornwall's health service 'fragmented', hospital governor says". BBC News. 25 October 2013. Retrieved 2013.
  3. ^ "Call to reverse privatisation of NHS services". Plymouth herald. 2 December 2013. Retrieved 2013.
  4. ^ "26 trusts responsible for half of national A&E target breach". Health Service Journal. 1 April 2015. Retrieved 2015.
  5. ^ "Sick pay costs rise for Cornwall NHS hospitals private cleaners Mitie". BBC news. 24 June 2015. Retrieved 2015.
  6. ^ "Royal Cornwall chief leaves for 'personal reasons'". Health Service Journal. 1 October 2015. Retrieved 2015.
  7. ^ "Thirty worst A&E trusts called to London summit". Health Service Journal. 4 March 2016. Retrieved 2016.
  8. ^ "Trusts ranked in 'learning from mistakes' league". Health Service Journal. 9 March 2016. Retrieved 2016.
  9. ^ "NHS patients going blind and missing cancer treatments due to hospital failings, report finds". Independent. 4 October 2017. Retrieved 2017.
  10. ^ "'System approach' helps trust boost A&E performance by 40 percentage points". Health Service Journal. 14 June 2018. Retrieved 2018.

  This article uses material from the Wikipedia page available here. It is released under the Creative Commons Attribution-Share-Alike License 3.0.



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